Notice of Privacy Practices
Effective: February 15, 2026
River Oaks Chiropractic
2400 Augusta Dr Suite 210
Houston, TX 77057
Phone: 713-953-1356
What Is This Notice?
This notice explains:
- How we use your health information
- When we may share it
- Your rights regarding your medical records
- How we protect your privacy
We follow federal privacy rules set by the U.S. Department of Health and Human Services and applicable Texas laws.
How We Use Your Health Information
We use your information to:
✔ Treat You
To provide chiropractic care and coordinate with other healthcare providers if needed.
✔ Get Paid
To bill your insurance company or process payments.
✔ Run Our Office
To improve care, train staff, meet licensing requirements, and manage our practice.
When We May Share Your Information
We may share your information when required by law, including:
- Public health reporting
- Workers’ compensation claims
- Court orders or legal requests
- To prevent a serious threat to health or safety
We do not sell your health information.
Special Protections for Certain Records
If we receive records related to substance use disorder treatment, those records may have extra protections under federal law. Some disclosures may require your written permission.
Your Rights
You have the right to:
✔ Get a copy of your medical record
✔ Ask us to correct information you believe is wrong
✔ Ask us to limit certain uses or disclosures
✔ Request we contact you in a specific way (for example, at work or by mail)
✔ Receive a list of certain disclosures we have made
✔ Get a paper copy of this notice at any time
If You Have Concerns
Texas Health & Safety Code §181.103
This practice is committed to protecting the privacy and security of your protected health information in accordance with applicable Texas and federal law.
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HOW TO REQUEST MEDICAL RECORDS
Patients may request copies of their medical records by following these steps:
1. Submit a written request to our office in person, by mail or through the website.
2. Include the patient’s full name, date of birth, contact information, and the records requested.
3. Provide a valid government-issued photo identification.
Requests for medical records may be directed to:
River Oaks Chiropractic & Body Works
c/o Medical Records Department
2400 Augusta Dr #210
Houston, TX 77057
Phone: (713) 953-1356
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HOW TO FILE A PRIVACY OR CONSUMER COMPLAINT
If you believe your privacy rights have been violated, you may file a complaint with this office, the Texas Attorney General’s Office, or the applicable licensing authority.
Texas Attorney General – Consumer Protection Division
1. Complete the consumer complaint form online or by mail.
2. Provide details regarding your complaint and any supporting documentation.
Texas Attorney General Consumer Complaint Information
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LICENSING AND DISCIPLINARY AUTHORITY
Complaints regarding healthcare professionals may also be submitted to:
Texas Medical Board
1. Submit a complaint online or request a printed complaint form.
2. Include the provider’s name, dates of treatment, and a description of the concern.
Texas Medical Board Complaint Process
Changes to This Notice
We may update this notice as laws change. The most current version will always be available in our office and on our website (if applicable).
